Current Vacancies

Join our team, within this innovative financial software solution company.

Posted on: 28/02/2024

Customer and Sales Support Specialist

Join our team as a Customer and Sales Support Specialist, within this innovative financial software solution company. You will be responsible for providing exceptional customer experiences as well as providing sales and marketing support to the Business Development Manager.


This is a full-time, permanent position, located in Tauranga.



  • Triaging and responding to customer enquiries in a timely and knowledgeable manner – providing troubleshooting and escalation when required
  • Maintaining help files and resources to assist customers
  • Assisting and ensuring CRM is up-to-date
  • Providing product demonstrations to potential clients
  • Assisting BDM with proposals
  • Providing support with sales and marketing materials and coordinating events
  • Conducting market research, managing social media, updating the website, and creating blog content and newsletters


Key skills, experience and requirements

  • Desire to work in the technology and SaaS space
  • Previous customer service or sales support experience
  • Strong communication and problem-solving skills
  • Proficient in CRM software and MS Office
  • Organised, detail-oriented, and adaptable



  • Purposeful role – your contributions directly impact customer satisfaction and the company’s success
  • Professional career growth opportunities
  • Be part of an innovative collaborative team that values fresh ideas and innovation
  • Work-life balance – flexibility for personal and professional wellbeing
  • Supportive team culture – a close-knit team that promotes open communication, teamwork and support

If you think this sounds like your next career move, reach out to us today by sending your CV and Cover Letter to

*You must be entitled to live and work in New Zealand to apply for this role.