Healthcare fraud detection | New Zealand & Australia | VigilantPay

Healthcare finance Teams face specific industry challenges with their AP function and these become more complex as they grow. Organisations become a network of locations potentially having different systems and processes siloed from each other then moving to a Shared Service Model to consolidate processes and cost. However the volume of transactions and scale introduce new issues. This is where VigilantPay helps mitigate risks at scale.

Managing shared services across multiple practices highlights common issues, including siloed data, complex payment approval processes, and limited visibility, all of which can hinder operational efficiency. VigilantPay addresses these challenges by streamlining financial governance and enhancing reporting transparency. It facilitates efficient supplier onboarding, eliminates duplication, and enables rapid detection of unusual transactions through advanced cross-checking mechanisms.

In the ever-evolving healthcare sector, financial efficiency and transparency are paramount. VigilantPay emerges as a transformative solution, revolutionising how healthcare organisations manage their financial and operational processes. The following case studies highlight the substantial benefits of adopting VigilantPay and demonstrate its positive impact for its users.

VigilantPay’s robust analysis capabilities not only safeguard against financial losses but also improve overall operational efficiency. By detecting and rectifying overpayments, healthcare organisations can allocate resources more effectively, ensuring accurate payments and reducing the risk of errors. This comprehensive approach to financial management allows healthcare providers to focus on their core mission: delivering high-quality patient care.

Explore the following case studies to see how VigilantPay has transformed healthcare finance management. Discover how this innovative solution can enhance your organisation’s own financial health and safety, streamline operations, and support sustainable growth in an increasingly complex healthcare environment.

VigilantPay Provides important payment checks that significantly strength our internal control environment.

James Kennedy

Group Financial Controller | Port of Auckland

"Very Useful Product"

Keeps good track of historical AP and Bank numbers to make sure payments will be going to the correct party.

canopyhealthcare-stacked-140x140-v2 1

Alex M

Assistant Account | Canopy Healthcare Group

"Does what we need it to do"

Easy to set up and manage Quick response to any queries/issues. VigilantPay identified several incorrect bank accounts that appeared when we changed our ERP systems.

Tonia Still

GM Finance | PBT Transport

Ryman Healthcare Limited wanted to implement an extra layer of protection for its on-line payments. Following an initial presentation by the VigilantPay team and review of their product, the VigilantPay system appeared to meet all Ryman’s requirements. Moreover, VigilantPay is a New Zealand-based company and the VigilantPay team has been very easy to deal with, being both friendly and prompt in their communications. To date, Ryman has been very satisfied by both Vigilance Ltd service and their product VigilantPay.”

Ryman Healthcare

Roger Nuttall

Group Financial Controller | Ryman Healthcare

"VigilantPay - A governance godsend!"

With 3 sites, 17 retail stores, 220 staff, and more than 100 vendors, VigilantPay gives me and our board confidence that our funds are being spent as intended.

The team understands where the risks of fraud sit and are very easy to deal with.

This system gives visibility of standing data changes as a real-time part of the payment approval cycle for both AP and payroll, allowing me to focus my time where the risk sits. It highlights new vendors and employees or those whose payment details have changed allowing me to question the team and focus on compliance in the process in the correct space, where our risk sits.

Harbour Hospice

Paul Roberts

CFO | Harbour Hospice

"Great tool to provide peace of mind for supplier payments and payroll"

This is a really good, focused tool that does just what you want it to do without any distractions. The setup, support, and troubleshooting have been fast and excellent.

That it provides peace of mind that I am not making erroneous or fraudulent payments by running numerous checks over our payment details independent of our accounting and banking systems.

resonant consulting

Cameron W

Manager Business Support | Resonant Consulting

The customer service has always been of a very high standard with any issues (not that we've encountered many) resolved efficiently. the configuration and set-up of the various workflows are also really easy to follow.

Kaleb J

Managing Director | Stafford Engineering

We trust VigilantPay monthly to identify bank account changes, payments to employees, and other anomalies requiring our attention.

Andrew Newman

CEO | Frank Risk Management & Insurance

Easy to use and check all bank accounts, different level of approval.

Make Commercial

Dennis X

CFO | Mako Commercial